Terms of service
Here is the complete, finalized Terms of Service for Soft Petal Crochet. This version incorporates your "no refunds" policy, the "digital-only" delivery terms, and the specific permission for customers to sell finished items made from your patterns while protecting your intellectual property.
TERMS OF SERVICE
OVERVIEW Welcome to Soft Petal Crochet! The terms "we", "us" and "our" refer to Soft Petal Crochet. Soft Petal Crochet operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Soft Petal Crochet is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. To use the Services, including purchasing any of the digital products we offer, you may be asked to provide certain information, such as your email address, billing, and payment information. You represent and warrant that all the information you provide is correct, current and complete. You are solely responsible for maintaining the security of your account credentials and for all of your account activity.
SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our patterns and digital products. However, please note that colors or product appearance (such as yarn textures in photos) may differ from how they appear on your screen due to device settings and configuration. All descriptions of products are subject to change at any time without notice at our sole discretion.
SECTION 3 - ORDERS & CANCELLATIONS When you place an order, you are making an offer to purchase. Your order is not accepted until Soft Petal Crochet confirms acceptance via a confirmation email. Because our products are instant digital downloads, orders cannot be cancelled, returned, or refunded once the download link has been generated. Please review your cart carefully before submitting your order.
SECTION 4 - PRICES AND BILLING Prices for our products are subject to change without notice. You agree to provide current, complete and accurate purchase and account information for all purchases. You represent and warrant that (i) the payment information you provide is true and complete, (ii) you are authorized to use such payment method, and (iii) you will pay charges incurred by you at the posted prices, including all applicable taxes.
SECTION 5 - DIGITAL DELIVERY Soft Petal Crochet provides digital products only. No physical goods will be shipped. Delivery is considered complete when the download link is made available to you on the checkout page or sent to the email address provided. We are not liable for delays in delivery resulting from incorrect email addresses, internet service provider filters, or technical issues on the user’s end.
SECTION 6 - INTELLECTUAL PROPERTY & USAGE RIGHTS 6.1 Ownership: All patterns, text, images, and graphics are owned by Soft Petal Crochet and are protected by U.S. and international copyright laws. 6.2 The Pattern: Your purchase grants you a single-user license for personal use. You may not copy, share, resell, redistribute, or modify the digital PDF file or any part of the pattern instructions in any way. 6.3 Finished Items: You HAVE permission to sell finished physical items created from Soft Petal Crochet patterns. We kindly ask that you credit Soft Petal Crochet as the designer in your product listings. 6.4 Mass Production: Commercial mass production of items made from our patterns is strictly prohibited without a separate written licensing agreement.
SECTION 7 - OPTIONAL TOOLS & THIRD-PARTY LINKS We may provide access to third-party tools (like PDF readers or Shopify apps) which we neither monitor nor control. Any use of optional tools is at your own risk. The Services may contain hyperlinks to third-party websites. We are not responsible for examining or evaluating the content or accuracy of any third-party materials.
SECTION 8 - RELATIONSHIP WITH SHOPIFY Soft Petal Crochet is powered by Shopify. You acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Soft Petal Crochet. You hereby expressly release Shopify from all claims, damages, and liabilities arising from or related to your purchases and transactions with Soft Petal Crochet.
SECTION 9 - PRIVACY POLICY All personal information we collect through the Services is subject to our Privacy Policy. By using the Services, you acknowledge that you have read our privacy policy and Shopify's Privacy Policy.
SECTION 10 - FEEDBACK If you submit reviews, suggestions, or feedback ("Feedback"), you grant us a perpetual, worldwide license to use and display such Feedback for any purpose, including commercial use and promotion. We are under no obligation to pay compensation for Feedback.
SECTION 11 - ERRORS AND OMISSIONS Occasionally there may be information in the Services that contains typographical errors or inaccuracies related to product descriptions, pricing, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.
SECTION 12 - PROHIBITED USES You may not use the Services: (a) for any unlawful purpose; (b) to infringe upon or violate our intellectual property rights; (c) to transmit viruses or malicious code; (d) to scrape or collect the personal information of others; or (e) to interfere with the security features of the store.
SECTION 13 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY THE SERVICES AND ALL PRODUCTS ARE PROVIDED 'AS IS' WITHOUT ANY WARRANTIES OF ANY KIND. IN NO CASE SHALL SOFT PETAL CROCHET BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT OR INDIRECT DAMAGES OF ANY KIND, INCLUDING LOST PROFITS OR LOSS OF DATA, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THE SERVICES.
SECTION 14 - INDEMNIFICATION You agree to indemnify and hold harmless Soft Petal Crochet and its affiliates from any claims or demands, including reasonable attorneys' fees, made by any third party due to your breach of these Terms or your violation of any law or the rights of a third party.
SECTION 15 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Texas, United States. You and Soft Petal Crochet consent to the exclusive venue and jurisdiction of the courts located in Texas for any disputes arising under these Terms.
SECTION 16 - CHANGES TO TERMS OF SERVICE We reserve the right to update or change any part of these Terms by posting updates to our website. Your continued use of the Services following the posting of changes constitutes acceptance of those changes.
SECTION 17 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at support@softpetalcrochet.com.
Trade Name: Soft Petal Crochet
Email: support@softpetalcrochet.com
Location: United States